PBM Safeguard Privacy Policy

This Privacy Policy explains how Property By Megan Limited processes personal data.

ICO Registration: ZB985825

1. Data Collected

PBM Safeguard may collect:

• name
• email address
• phone number (optional)
• property addresses
• tenant names
• compliance documents
• account activity
• feedback submissions
• payment information

2. Purpose Of Processing

Data is processed to:

• operate the PBM Safeguard platform
• manage user accounts
• provide subscription services
• improve platform functionality
• maintain security and prevent abuse

3. Legal Basis

Data processing is carried out under:

• Contractual necessity
• Legitimate interests in operating the platform

4. Data Storage

Data is stored using secure infrastructure including:

• Supabase database services
• Vercel hosting infrastructure
• GoCardless payment processing

These providers maintain security controls designed to protect user data.

5. AI Processing

The Ask Megan AI assistant may process user inputs using external AI services.

Users should avoid submitting sensitive personal information within AI chats.

6. Data Retention

When an account is cancelled:

• account data is retained for 30 days
• users may export their data during this period
• after 30 days data is permanently deleted

7. User Rights

Under UK GDPR you have the right to:

• access your data
• correct inaccurate data
• request deletion
• restrict processing

Requests may be sent to: megan@propertybymegan.com